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- App Store And Itunes
Apr 03, 2019 Select your region to redirect to your region’s iTunes support page. Scroll and click on “Contact Apple Support.” Click on “iTunes Store: Purchasing music, movies, apps, and books.” Select “Account Management.” Choose “Account disabled in the App Store and iTunes Store alert.” Schedule a call with Apple Support. Feb 13, 2019. Download this app from Microsoft Store for Windows 10. See screenshots, read the latest customer reviews, and compare ratings for iTunes.
How to unlock your Apple ID
Download macOS Catalina for an all‑new entertainment experience. Your music, TV shows, movies, podcasts, and audiobooks will transfer automatically to the Apple Music, Apple TV, Apple Podcasts, and Apple Books apps where you’ll still have access to your favorite iTunes features, including purchases, rentals, and imports. On iOS, a dedicated App Store application served as the storefront for browsing, purchasing and managing applications, whereas iTunes on computers had a dedicated section for apps rather than a separate app. In September 2017, Apple updated iTunes to version 12.7, removing the App Store section in the process.
App Store And Itunes Cards
If you use two-factor authentication, you need a trusted device or trusted phone number to reset your Apple ID password and unlock your account. If you have a recovery key, you can also use it to help you regain access to your account.
If you see a message that says your account has been disabled in the App Store and iTunes Store, contact Apple Support for help.
If your Apple ID is locked for security reasons, you might see one of these alerts:
- “This Apple ID has been disabled for security reasons”
- 'You can't sign in because your account was disabled for security reasons'
- 'This Apple ID has been locked for security reasons'
![App store and itunes balance App store and itunes balance](/uploads/1/3/4/4/134472439/136898854.jpg)
If you can't unlock your Apple ID
If you use security questions with your Apple ID, or if you don't have access to a trusted device or phone number, go to iforgot.apple.com. Then you can unlock your account with your existing password or reset your password. After multiple unsuccessful attempts to unlock your account, your Apple ID will remain locked and you can try again the next day.
See a list of your purchases from the App Store, iTunes Store, Apple Books, and the Apple TV app.
To cancel a subscription or redownload something that you purchased, you don't need to view your purchase history.
Cancel a subscription.
Redownload apps, music, movies, and more.
How to see recent purchases on the web
- Go to reportaproblem.apple.com.
- Sign in with your Apple ID and password.
- A list of your recent purchases appears. If you’re not sure what you were charged for but you know the exact amount, search for the amount. If there's a problem with an item that you purchased, use this website to report the problem to Apple.
To see charges from older purchases, you might need to look at your purchase history in Settings or the App Store.
Learn what to do if you don’t see the item you’re looking for or if you see unexpected charges.
See your purchase history on your iPhone, iPad, or iPod touch
- Open the Settings app.
- Tap your name, then tap Media & Purchases. You might be asked to sign in.
- Tap Purchase History.
- Your purchase history appears. If you want to see purchases that you made more than 90 days prior, tap Last 90 Days, then select a different date range.
Learn what to do if you don’t see the item you’re looking for or if you see unexpected charges.
See your purchase history on your computer
- Open the Music app or iTunes. From the menu bar at the top of the screen, choose Account, then click View My Account.
- On the Account Information page, scroll down to Purchase History. Next to Most Recent Purchase, click See All.
- Find the item. It might take a moment for your Purchase History to appear. If you want to see purchases that you made more than 90 days prior, click Last 90 Days, then select a date range.
Learn what to do if you don’t see the item you’re looking for or if you see unexpected charges.
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If you can't find an item in your purchase history
If you can’t find the item you’re looking for, try these things before you contact Apple.
Find out if a family member purchased the item
If you use Family Sharing, your purchase history shows purchases that you made using your Apple ID, but you won't see what other family members bought. To see what other family members bought, sign in with their Apple ID.
If family members have access to your device, you might want to require a password for every purchase.
To control what kids buy on their own devices, turn on Ask to Buy.
Check if you purchased the item with a different Apple ID
If you don't see an item in your purchase history, you might have been signed in with a different Apple ID when you made the purchase. Sign in with that Apple ID to check if your purchases were billed to that account.
Sign in with your Apple ID.
App Store And Itunes Phone Number
If you see purchases that you don't recognize or unexpected charges
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- If you see items in your purchase history that you don't remember buying, check if someone else who uses your device, such as a family member, bought the item. If someone else is using your Apple ID and password, change your Apple ID password.
- Learn what to do if you don't recognize a charge on your statement from your bank or financial institution.
- If you still need help, contact Apple Support.
Learn more
- If you see an in-app purchase in your purchase history but you don't see it in the app, restore in-app purchases.
- Learn about how App Store and iTunes Store purchases are billed.
- If you received a suspicious email notification about a purchase, the email might not be from Apple or reflect actual charges to your account. Learn how to identify legitimate App Store or iTunes Store emails.
App Store And Itunes
Store availability and features might vary by country or region. Learn what’s available in your country or region.